Restaurace A Penzion U Toníčka Jizerské Hory

I would like to share my experience in the restaurant, mainly for future visitors, I ordered two identical dishes, it differed only in the side dish, but they brought us only one dish, after warning, they brought the food to me, they apologized, but when paying, the staff gave me inappropriate and rudely made it clear that it was my fault that I had ordered the wrong food, which I really wouldn't expect in such a praised restaurant, unprofessionalism and aggression can be seen in the responses to negative reviews, let everyone draw their own picture, if we had eaten without problems and with nice service , we would have left satisfied like most of the customers of this restaurant, unfortunately with a minor problem we have seen under the hood of the decent behavior of this restaurant, which is quite unprofessional.

He's not wrong. Service: Dine in Meal type: Lunch Price per person: Kč 300–400 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Vandrácká Mošna Parking space Somewhat difficult to find parking Parking options Free parking lot

Due to absolute dissatisfaction, especially with the service, I recommend closing the restaurant for the remaining 4 days.

As always we were satisfied. The fire satch and the beggar 's money bag were flawless. The service is pleasant and kind. The prices are quite normal and not exorbitant in any way. For us, I recommend and report that we will return again Kid-friendliness: they make smaller portions for children and they don 't mind if they wipe the tablecloth, there is a small children 's playground next to the restaurant Service: Take out Meal type: Other Price per person: Kč 100–200 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Vandrácká Mošna, Ohnivý Soach, Tonìčkův Špíz S Vepřovým A Kuřecím A Placky, Česnačka, Kudrnáče

We stopped at the restaurant for lunch for the first and last time. We arrived later in the afternoon and the wait for food was really long. After we got the food, there was nothing to eat and we had to remember about the cutlery. Unfortunately, even the food itself did not improve our impression of the restaurant . Then, in the finale, the icing on the cake when paying it was only possible to pay at the bar (we will leave out how we were told). In short really little music for a lot of money Service: Dine in Meal type: Lunch Price per person: Kč 200–300 Food: 1 Service: 2 Atmosphere: 3 Parking space: Plenty of parking Parking options Free parking lot