Sonic Drive-in - Lufkin

The wait for a drink was 30 minutes, which is really frustrating. This isn't the first time I've experienced this. I think I’ll drive to a different Sonic or choose another place altogether.

I placed my order and waited for 30 minutes, during which I watched my cups of ice sitting there while two cars that arrived after me received their orders. I ordered a chicken slider, two Junior cheeseburgers, and two fries. Unfortunately, the fries were cold and unappetizing. The slider bun was burnt and so hard it was practically like a hockey puck, making it inedible. The long wait also made me late for work. I noticed four employees in the store, but only one of them was actually taking care of the cars. This restaurant has really declined since Ms. Sophia left.

This is the second time I've waited over 15 minutes at this Sonic just to place an order, and I'm still waiting! My red button was activated and then canceled twice already. I've had to activate it again, and now I'm just sitting here. I recommend trying a different Sonic location in town.

Took too long to get our order. When they finally brought it out they forgot my husbands order, my daughters drink and straws. Constantly had to keep calling them back to my car bc they kept forgetting everything. Obviously didnt bother reading the ticketorder.

Update to my review below. I just had the complete opposite experience given the same scenario. Put my order in 5 minutes prior to arriving. Checked in while I noticed they were super busy. I must have waited 30 or 40 SECONDS before someone had my drink inmy hand. Don't know what happened but I'll add a star every time that happens. My original review is below forreference. They're slower than other locations. I tried to stop by for a quick drink. I ordered on the app about 3 or 4 minutesbefore pulling in. Then I waited 10 minutes after arriving and checking in, but I had to leave. I only had a medium slush. Nofood. They have no drive through. Didn't get to have the slush I paid for.