Red Robin Gourmet Burgers - Lynnwood

On our last visit, I arrived with my wife and three young children. When we approached the hostess, she seemed preoccupied with her phone and barely acknowledged us. I asked for a table for five and requested a booth since one of my children has a disability and cannot sit alone. The hostess was quite rude and dismissive, telling me she couldn't accommodate us because there were no booths available, even though half the restaurant was empty. Once we were seated, our waitress appeared unhappy and indifferent throughout our meal. The fries were overcooked and burnt, and the burgers were mediocre at best. To make matters worse, their prices have gone up while the quality and portion sizes of the food have noticeably declined. We tried visiting again another time, only to receive the same lackluster treatment - disgruntled staff, poor customer service, and uninspired food. We've decided not to return. I'm not seeking a voucher or a free meal; I simply want others to be aware of the disappointing quality here.

The burgers were quite tasty, though the fries could use some improvement. The beer selection was decent; I don’t recall any craft options, but they did have Voodoo Ranger, which I appreciate. The lemonade was excellent, and there were two different cocktails that exceeded my expectations. As for soft drinks, it seems like everyone enjoys coming to the swimmer. The staff was friendly and accommodating.

We visited this restaurant as a family of four on Saturday around noon. Although it was busy, our server was excellent, and the food was enjoyable and served promptly. It's just a classic burger place, and I’m not sure what some of the recent negative reviews are about. Personally, I wanted to share my positive experience because I always appreciate the service at this location. Remember to treat your server kindly; it usually pays off!

We chose my birthday dinner. It quickly became the worst birthday dinner I ever had. They gave us the wrong burger, so I had it right. They brought out the new burger and opened it to find the meat patty was actually meat sticks. Not full of lump. Burger was very pink when I specifically asked not to be. The bacon on the burger looked very undercooked and limp. The waiter made the excuse that it is completely cooked and safe to eat, but it still has no way to see appetite or even cooked. We also ordered a chicken salad and they burned the chicken and thought I wouldn't notice it so they flipped it. It was so dry and hard. The waiter didn't even come by to give us a refill on groundless pommes. We didn't have to pay for the burger, and we both left hungry because we couldn't even eat the food. Possibility to have rewards leave customers very unsatisfactory.

Now I usually wait before reviewing a place when I?ve eaten at it twice so that how bad this RR location is, so first it was next to impossible to call in to request a table (they don?t do reservations) it took me twelve to fourteen tries before I was finally able to get through to the place almost like they were purposefully not taking my call, however when we got there we were greeted with the kind of respect you?d get at a chain restaurant (kindness and respect) our waitress was diligent and quick when it came to getting drinks ordered, then when the full party arrived she was quick to order the rest of the drinks and food, I will say this for a fact their alcoholic drinks are top notch so I?d order those again. However I feel that this franchise needs to have some work done as the bathrooms felt a bit cramped and worn, when it came time to eat the food was lacklustre; the waitress got my mothers order wrong once more which seems to happen a lot more lately in the Alderwood area. But nonetheless the food was lacklustre my burger had an odd taste to it like cardboard/paper other than that it was a somewhat of a good holiday lunch, I give it two stars one for the diligent service and the other for the restaurants atmosphere; will my family and I eat here again? No probably not.