Safar By Maison Haas Hustinx

This property provided a mixed experience. I had thought I booked adjoining rooms and when I arrived, I was told that I hadn’t. No help was given and the desk person was quite direct and uninterested in finding a solution. My friend moved rooms every night in order to stay in the hotel together. I found the staff overly “direct” to the point of rudeness and total lack of customer care. The same person was only focused on us taking breakfast €22 per person. We did it one night but decided to skip the rest of the visit. We were told coffee and tea were unlimited and when we tried to find someone to make good, no one was ever around. My friend tried to pay at check out and had to chase the staff to do so. She was admonished for not requesting an early check out. The sign says that the desk is managed from 8-6 but we rarely saw anyone there. When we mentioned this, because my lights didn’t work in the room, they told us we should call and we were admonished again. At check out, I said that the experience wasn’t good and the manager came out to ask why. It is too late at check out. No one inquired about us during our stay or made sure things worked in the rooms. Housekeeping liberally opened the door without knocking every day as well. The rooms were pretty and the beds were comfortable. The hotel is located on a lovely square across from the Church. It is accessible to town and the attention to design detail is quite good. We were disappointed by the poor service and non-existent care for the guests. The worst staff and service. They were terribly rude and weren’t able to accommodate guests properly.

Excellent service and nice spacious rooms. In the center near the Vrijthof. Nice restaurants during the day that are converted into cozy party places to go out in the evening.

Beautiful room, serene spa, delicious breakfast, perfect location.

So lovely! The staff was friendly and helpful, the room and spa are gorgeous, breakfast was perfectly nice. Great attention to detail in the hotel and spa. I also got a fantastic massage. No notes! : This place is fabulous.

My wife and I booked the Superior Suite for two nights as part of our honeymoon, and we could not have been happier with our stay. The room was gorgeously decorated, impeccably cleaned, and very comfortable, and the location is unbeatable. The spa was perfect for recovering from wedding and travel fatigue: our massages were extremely relaxing! Each member of the staff was very friendly and helpful when it came to organizing additional services and amenities for us. No complaints whatsoever — we'll be back!