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Contribuisci feedbackMy wife tested positive for Covid a day before our trip. Trying to do the responsible thing, we called to try and cancel and the manager told us they would rather have us there with Covid than to refund a two night stay. I mean, we are paying for it either way, I guess we will see you there. Who else is going for Labor Day weekend?Update: After posting this review, the General Manager offered to allow us to reschedule but only for this year. It is already Labor Day weekend, so no refund for the difference of the off peak rate. Since the hotel feels Covid is nothing to be concerned about, we are still keeping the reservation.
Literally told us that they would prefer we come up with COVID then cancel our reservation. Their words. We clearly care more about their guest then they do. All about the money and not guest safety. Please consider that before you stay. We tried to be responsible and not bring our virus but they weren’t having it. Their options to us were either come up (with COVID) or don’t come and spend $1600. What would you do? Knowing you can’t plan for COVID.
We so enjoyed our stay at Bicycle Street. We stayed in a “courtyard view” room, not really a courtyard but that’s ok. It was super quiet and we slept wonderfully.Convenient overnight indoor bike storage, wonderful staff, free porter to ferry… although it’s close enough you could just walk your bags down there. Really nothing bad to say!
Loved our stay here! Multiple times we commented to each other about how nice different things were. Rooms are very spacious, quiet, and clean. They’re modern and luxurious, not creepy or outdated like most of the hotels on the island (no offense to them, I know it’s the vibe of the island but it just isn’t my cup of tea). The location could not have been better, and I loved where our room was as well- super easy to get to the street. Staff at check-in was friendly and helpful, and our room was ready at 12:30- a huge help with our kids! Our luggage was taken off the ferry and delivered straight to our room, so helpful! The mini fridge was actually cold, and thermostat worked accurately. And the shower was absolutely amazing, great water pressure and the hottest water I’ve ever felt- can’t even get it that hot at my own house! Just overall a wonderful stay and if we come back to the island again we will definitely be staying here!
The location, the staff, the cleanliness are unmatched. I only stay here every time I come to Mackinac Island. The waterfront rooms are nice but it’s also fun to people watch from the Main Street balconies.Walkability: It’s in the middle of Main Street.