Chick-fil-a - Macon

Great customer service and my 3 yr old enjoyed her food and fun on the kids playground.

Food and service were great, as usual for Chick-fil-A, but this location had a weird twist. They don't let you order at the counter if you are dining in. You are instructed to go sit down and wait for someone to come take your order. Kind of off-putting, really. What happens if all the tables are full, do you then just stand there in the doorway and wait? Additionally, I get annoyed having to always ask for a menu, like, I don't memorize the dang thing, just give me a menu card please!

I was surprised by all the negative reviews. I’ve never known a Chick-fil-A to get bad reviews really. But it was an easy on off stop for us so we chose to go here anyway. The service was good, the food good as expected. Maybe we lucked out but I’d stop here again.

I recently stepped into the Bass Rd. CFA to pickup a mobile app order and the team working was not friendly, refused to make eye contact, and my chicken literally was burned. I dine in at the Tom Hill Rd location regularly for breakfast and that team isamazing. This team looked and acted like they were being forced to work. Bad service and food quality makes you just anotherfast food chain. I may start driving past this location and go to Tom Hill all the time.

Just ate there food was great but service slow. I went to get a refill and couldn't get anyone to even look at me! Finally the guy working the outside widow pointed to me! This is where we usually stop on our trips to Savannah and this is the first time Ihave seen it like this! Not Chick fil A standards! ????