Ihop - Macon

Last year: This place seems to be deteriorating. My spinach and mushroom omelette looked quite unappetizing, with overcooked edges. The side I ordered was disappointing as well—tiny and burnt, less than half the size of my previous visit. It seemed like they tried to compensate by adding ham to my vegetarian omelette, but I didn't notice that until my friend picked it up. Regarding the sausage—perhaps it's been affected by the pandemic—but they really should consider removing it from the menu. Also, the service was lacking even before the pandemic, and the staff doesn’t wear masks.

The service was outstanding and the food was excellent. My son ordered the chocolate chocolate pancakes and he loved them. It was a fantastic brunch experience. The shift manager came over to check on us and apologized for the delay, as she mentioned they only had one cook and one trainee in the kitchen. Despite that, our opinion of the brunch remains very positive. Thank you!

The customer service was a 4 out of 10. It took about 10 minutes for someone to greet us, even though the restaurant wasn't busy. The staff member wasn’t unfriendly, but she didn’t come across as welcoming either; she seemed disinterested. I ordered the new thick speck, but it wasn't great—it looked overripe. My pancakes also didn't have the expected toppings, which was disappointing.

Fantastic experience! our waiter captain charles was phenomenal! the best server we ever had in a restaurant! we live in florida, but when we come back to Georgia, we will definitely see again to our favorite server! it came out super fast. the rest of the staff was also super friendly and so polite. we are very happy about our experience.

One of my favorite spots to take my kids. The food is always fresh and the service this last visit was awesome . Check this location out if you're in town.