Moe's Southwest Grill - Macon

For Mexican fast food this one hit the mark with an excellent team. We went in to a long line due to Sunday lunch rush. Got the “Welcome to Moe’s” and then watched how efficacy orderly they handled the rush! The manager, Terrance, worked in the middle of the serving line assuring the team was getting every order right. This seems very rare with todays workforce. All staff were very polite and helpful. To make it a great review the food was just as you ordered and very good.

I usually get the nachos and they are really good however my only problem is they don't put enough meat sometimes. My favorite item is a taco salad but I do not order it anymore because they no longer have the shells.

Worst moes I’ve ever been to..food was just thrown on my tacos..unbelievable!will never return!

So I make I have everything no matter where I order from. Of course everyone knows you can click yes on i want my free chips and salsa and I made sure I order some queso as well. Well here 's the reason I gave them a one star review. I went into the store, wasn 't greeted but that 's OK. Had already put in my order online, but was told it would be a while. Hey that 's fine too. I 'm patient. So when my order was FINALLY ready after watching several customer get their food mine was ready. And I ask hey man, did you make sure that that queso and salsa are in the bag properly so they don 't spill before he could answer, a very rude young employee snapped at him, grabbing the receipt and bag and rolling her eyes to say YES! Everything is in there! . Guess what guys... No Salsa and no queso! Not even gonna mention that the tacos were completely wrong and my burrito was falling apart. I just wanted some salsa and queso but instead I got wrong ingredients and no salsa or queso. The young man tried to correct the problem but the wrong rude smart mouth lady didn 't care for etiquette or customer service

How do you pay $5.09 for guac and its never in the bag? I have this same issue with the Moe's in Kathleen. I know I should check my bag first but why? It's always when I'm stuck at work and can't come back. ?