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Contribuisci feedbackI hate to admit it, but my experience at this restaurant was awful. I couldn't understand the person taking my order over the speakerphone at all. The pies I received were old and cold, and it took a long time to get them. The customer service was also poor. Overall, I would not return to this location and do not recommend it.
Great location. This McDonald's is one of the few where you don't have to worry about the limited late night menu.
Between the students, UW Faculty and Staff, and State Employees, this is probably one of the busiest McDonald 's in Madison. However, they handle it well. Food is good, service is fast, and the Badgers paraphernalia on the walls give it that College Town atmosphere.
I ordered on the mobile app and I ordered food with 3 ranch. To be clear I’ve worked in a McDonald’s for the past 5 years. When I tell you I’ve never charged someone for sauce they ordered, I never did. I watched the man who clearly was a crew trainer glare at me and put one ranch in the bag. I asked if I could have two more. When I did that not only was I yelled at but so was the poor kid working the window. So I payed $0.50 for the sauces and got outta there. The disrespect that I keep getting at this store is uncalled for. At my McDonald’s you don’t get to treat people like that. I’m extremely disappointed in how this McDonald’s treats there costumers.
I order at the McDonald’s located on Regent St, in Madison Wi. The location is very busy, yet, when you do curbside pickup you wait 30+ minutes for 1-3 items. Don’t recommend curbside if you are in a rush. As it stated it should take 5 minutes for food to come out. I have waited the longest 45 minutes for a single drink. When not busy it still takes 10-15 minutes to get my order. A quick in and out isn’t possible at this location.
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