Smackin Lips Diner - Madison

Excellent, cheerful, expedient service. Two of us ordered burger which was nicely presented with leaf lettuce, tomato, onion, cheese, brioche bun, and clearly handmade and cooked to order burger. Came with fries which someone in the kitchen had decided weren't enough, so they brought more to the table after our entrees were served . A really thoughtful touch. Other person in our group ordered club sandwich, which I thought about ordering but it had no turkey. It came served grilled (with addition of some sort of fat spread on bread) which neither of us prefer. Burgers were overcooked and dry, but the atmosphere is nice with a stab at a true diner counter. All in all we much preferred this place over nearby fast food establishments.

Kinda hole a Wallish but... worth the visit. We love this place it was fast, the food was good and the price was great. The waitresses are nice and we sat wherever we wanted since the place was not packed.

Horrible service. My family of 15 and I are visiting for a family day at Wild Adventures. We decided to stop at this place for breakfast thinking it would be a great experience. Two other tables had already been served so it was my family and i that only needed service. The waitress brought our drinks and said she will be back to us in a second. 4 tables came in after us and of course she took their drink order. We didnt mind but she never came back. She proceeded to take the other tables order and never came back to serve us. The other customers received their food and she never came back to us. We had to get her attention for her to just come back and take our order. We literally sat a little over an hour with no food, no refills, and not being checked on. The 4 other tables that came in after us had got their order in, received and ate their food and left before we decided to just leave. Very unprofessional and very disappointed in the service.

I had the Sunday special of slow roast beef w veggies over mashed potatoes. It was so tender and delicious. The salad bar was impressive, too. My hubs got the patty melt with fried okra which, he said, was all very good also. Our waitress was great and the cook staff came out for a bit and greeted us, too. Very friendly, homey atmosphere. I will definitely go back.

My husband and I ate dinner at Smackin' Lips Diner, and enjoyed our experience. The food and atmosphere were fine, but our service was exceptional. Rachel was our hostess/server, and she was truly delightful; very friendly and helpful. Thank you for an enjoyable dining experience after being on the road all day.