Stalzy's Deli - Madison

This restaurant used to be a solid 5 stars, but it has unfortunately taken a turn for the worse lately. I’m not sure what’s happening, but they keep shortening their hours and the service has been consistently disappointing. I understand that finding reliable staff can be a challenge, but that’s no excuse. It’s really disheartening to see such a beloved local spot decline like this.

I don't usually enjoy Reubens or Rachels because the dressing is often too heavy on the mayonnaise for my taste. However, this sandwich was completely different. It was delightful and creamy, exactly what I've always hoped a Rachel would be!

Excellent option for a Sunday lunch! Even though we had to wait about 45 minutes, they have an effective system to seat you in the order you placed your order. The turkey and Reuben sandwiches were both delicious, and the staff did an impressive job managing the line to prevent it from getting too long. I give it 4.5 stars!

This place is a total ripoff. My sandwich came out totally soggy and fell apart the minute I picked it up. They remade my sandwich but the waitress dropped the plate on my table and had a bad attitude. When I mentioned to her that wasn 't very polite, she replied: But I smiled. When I looked up to thank her, she had disappeared, so I never saw that smile . When I asked to speak with a manager, they refused to give me their names or the name of the manager. She then said the manager was too busy to come out and talk to me. In the restaurant business, when you ask to speak with a manager, they are more than happy to come out and find out what 's going on in their restaurant. Don 't think you 're getting an original homemade well prepared sandwich here. You can tell by the way it was prepared. I was going to buy a loaf of bread when I left, but this place doesn 't deserve my business. Of course I won 't be back.

The sandwiches were bad! I wanted to like this place but so not worth the money. Customer service was horrible! I went there with my family on Father’s Day and nobody greeted us or smiled. The young lady that took our order looked annoyed to be there and wasn’t helpful. Not coming back unfortunately.