Subway - Madrid

I'm generally always happy with going to this subway as the staff is younger but they do very well at making your food regardless on how busy they are.

My husband and I tried to order from the app but it wouldn't take our coupon code for buy 1 footlong, get 1 free. So we drove to the restaurant and ordered inside, to-go. The manager was very nice and helpful. She told us she would accept our coupon even though it was supposed to be good for in -app orders only. Our sandwiches were made quickly, and they were excellent. Love the footlong chocolate chip cookie and churro!! They are out of this world!!!

Wish I could give zero stars. Placed an order online for 2 sandwiches for pickup. Got home and they made one of the sandwiches twice. Called for a refund and they said we would have to drive 30 min round trip IN A SNOWSTORM to either get a refund or the sandwich remade. Should have either been instantly offered a refund or offered to remade PLUS give the refund.

Great team with super customer care. Tasty, fresh, and quick!

Great team with super customer care. Tasty, fresh, and quick!