Kfc - Magherafelt

The staff at this restaurant were extremely friendly, the food was delicious, and despite the busy atmosphere, all orders were served quickly and the staff was very accommodating. Although the staff seemed overworked, they were doing a great job. Unfortunately, the customers were not as pleasant. Some customers were terrible, as one even screamed at a young boy for not having full fat Pepsi. After witnessing how staff were treated by customers, I am skeptical of the reviews on this platform. Despite this, I will definitely be returning to this restaurant.

Today, my family and I stopped at this restaurant and from start to finish, it was not a good experience. The two screens for ordering were not working properly, so we had to go to the desk to place our order. Despite ordering fairly quickly, the staff seemed more concerned with the drive-thru than with us. The chips were overcooked and we had to wait for the extra chicken that was supposed to come with our main meal. It has been a long time since I last visited this restaurant, and based on this experience, I won't be in a rush to come back. The whole dining experience felt like organized chaos, with the staff seeming overworked and not enough of them to handle the amount of customers.

This restaurant is terrible and definitely not hygienic. The person at the register was digging in their pocket, not wearing gloves, and had hair and face uncovered while serving the food. I will never go back here again.

Didn’t think it was possible but the surly staff member managed to get every item wrong on our order. All reordered. Place cold and lighting dreadful. No money for electricity? Best thing leaving and the fat cat begging outside.

We have just been in this KFC and the food was good the staff were friendly but it was absolutely FREEZING. Another customer asked for the heating to be turned on and the staff advised her that there is no more heating. If customer experience...is important to the manager then they need to get this sorted it is always cold. The kids complained the whole way through their meal. Not good