Rocky Mountain Chocolate Factory

Chocolate is chocolate it tasted good but after last Sunday this place left a bad taste in my mouth.I was charged twice by Rosa and she did assured me that the first charge of $3.00 is declined, even though I repetitively said that I see the charge on my account. She insisted that the charge is declined and will not post.This morning, I see that $3.00 posted on my account and I called my credit company to dispute it.Rosa 's attitude to the whole thing like she just wanted me to stop talking about it, leave it alone and leave the store.She said What can I do? , you made a mistake when you were doing something with the register, you were supposed to refund it right there. She refused to do that!Whether it is for 10 cents, a dollar or 3 dollars, I would fight for the money you didn 't deserve!

Chocolate! Yum!! I always get the raspberry and orange chilies in milk in dark chocolate and the seafoam and milk and dark chocolate this time they had white chocolate I should have tried it. They seem to have made it easier to pay it's faster now and the flow going much easier.

Amazing service from Rosa she was nice and made sure to get to me fast. The apples were great as well.I will be coming back and leaving a tip for that amazing worker.

The chocolate covered pretzels-so good!! Go here and get some...but don't leave out the chocolate covered grahams, and macadamia nuts, and....the list goes on! If you need a chocolate fix-this just might be ur place! We went there twice during our time in Mammoth would recommend

Spent 30 min just chatting with the woman. She was absolutely charming and friendly with us. The service and the chocolate were amazing.