Longhorn Steakhouse - Manchester

The food is excellent, the atmosphere is wonderful, and you can't help but appreciate the stuffed longhorn salmon displayed on the wall.

When my wife’s steak arrived, it was raw. We sent it back, and to our dismay, they returned the same raw steak 15 minutes later. They then claimed it was the new chef's mistake. Instead of removing the steak from our bill, they accused us of being at fault and comped us a small bowl of ice cream to make up for it. This was unacceptable, especially on my wife's birthday. Overall, it was a terrible experience, and we won't be back anytime soon. You've just lost loyal customers. Well done.

I had a wonderful dinner! The evening went from a loud table to a quiet booth, making for a fantastic experience. Our waitress was lovely.

I had a disappointing experience at this location. As a city resident, I frequently visit Longhorn restaurants in other areas, and this one was by far the worst. The only standout aspect was the service; our server, Maddie, as well as the host and food runner, were all exceptionally friendly and helpful. However, the quality of the food needs significant improvement. The portion sizes were extremely small for the high prices, and the food was served cold. Additionally, the interior atmosphere felt outdated and there was an odd smell in the restaurant. It's clear that some updates are needed. The service shows promise, but it definitely requires better management to make improvements.

I have always loved this place and every branch I go has a great experience. the food here was made perfect for my wife and I cooked. the waitress was always there what we needed. they can't ask for more. food: 5/5