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Contribuisci feedbackSouth willow st taco bell has gone so down hill. Everytime I get a powerbowl from there it's missing something???? This last time the tomatoes, guacamole and beans were missing, and they never said if they were out. And I always ask for no cheese and ofcourse there it was all melted already so I couldn't take it off....ugh! So, after many disappointing orders, we will NEVER goback there again.
My friend and I came in and were both deaf, we stood at the counter for approximately 5 minutes and the entire staff ignored us 2 women asked what we wanted to order then walked away from us. A few other customers entered the store and the staff took theirorders. This is discrimination and my attorney will be contacted
Ordered 6 tacos total, two chips and cheese, and two sodas. The line wasn 't too long, so I thought nothing of it. To start, my order was handed to the person in front of me. Luckily, they noticed and said something to the drive-thru window worker. Sothey get their order and move on. My time comes, I go up and pay, then take my order. Not only am I missing 4 total tacos, butthe two I received were almost fully unwrapped and all over the place. When I open the bag and take out one of my tacos, thewhole thing went across my lap and the bag. I tell them that I was missing tacos and that the ones I had were all over theplace, and messy, and the bag was leaking everywhere from the juice leaking out. They take the order back and re-make the SAMETWO tacos. Same deal. So I tell them we were still missing 4 tacos and the chips. They take the bag back once more, and after10 minutes the manager comes to the window and starts being extremely rude and disrespectful. She tries to say that I was wrongand the tacos weren 't wrong, there wasn 't meat everywhere and that everything was okay. I then point out it was not the samebag they had handed me and she responds Well this is the remade bag and rolls her eyes. I told her they never handed me thatthird remade bag. She tosses it into my hand and closes the window. They finally get the order right and the manager walkedaway after closing the door and tossing me my food. The worker at the window apologized for what he had seen and what hismanager had done. I 'm not one to have hurt feelings, but if you 're going to work in a fast food restaurant, take responsibilityand don 't disrespect the person who isn 't in the wrong. Hopefully, she loses her job so no one else has to deal with herdisrespect and rude self. Won 't be getting anything from here again.
Was picking up an UberEATS order and it took over 15 minutes for someone to greet me and ask who I was picking up for. They hadn't started the order at all even though the restaurant was not busy at all. Had to wait over 15 more minutes for an order of5 items to be done. This taco bell has drastically changed and is not worth ordering from. Highly recommend going to a differenttaco bell entirely.
I waited in line for 18 minutes here to get 2 steak burritos for my boyfriend... i watched another car back out of line. 18 minutes total from order to delivery at the window. ?Fast food?? I don?t think so. And then the girl asked me if if I alreadypaid 5 min after I paid at the window..Save your ! I would have gone to chipotle any other day.