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Contribuisci feedbackReally nice food, portion sizes a little on the small side, waiters are very polite it did take a while for plates to be clear and drinks to be brought to the table. Worth the money we paid as we ate of the set menu £36 each which included a glass of prosecco. Would definitely visit again have already recommended to others.
We pre-booked for 19:30 weeks in advance using the app, on the night we arrived on time and was greeted by the front of house and told to wait while they get our table ready, we we surprised at it was not busy and there was lots of tables ready. We waited 25 minutes, before we had to flag down a waitress, they had forgotten about us!! Unbelievable as we where the only couple in the reception area. We we showed to our table and left again without even a attempt for a drinks order. Finally when they came around after another 15 minutes we ordered wine and a starter. When it came to mains I ordered the fillet steak, when it arrived it was over cooked, so I send it back, what a mistake, the head chef was throwing pots and pans around, we waited and waited when a replacement steak arrived it was cold as it was sitting on the side so long before it was served. I refused to pay for the poor quality of food and the absolutely diabolical service. This place is under staffed and not worth going. As we walked out we realised that the reason for the poor service was that all the staff was to busy with the room service orders. Do go, worst experience ever, truly!!!
It can be hard to find when driving, as there is no direct access from the motorway. The hotel parking is not easily accessible, despite what was advertised. The table near the kitchen was uncomfortably warm, or the air conditioning may not have been working. It doesn't seem like they offer cocktails, and we were not given a menu. The steak was tasty, though.
We chose the rump steak (medium rare). Although nicely seasoned and of good flavour sadly the meat was very tough to chew with only about 50-75% of the steak actually edible. The garnish was meagre. Sad to say we have had a better steak supper cooked at home with supermarket meat. Dessert was not as advertised, passion fruit ice-cream was in fact vanilla and the tiramisu was quite underwhelming. Very poor value for money in fact we cancelled our reservation for the next evening and had room service instead which was half the price and very pleasant.
It was an amazing romantic dinner before the Sting Show! Many Thanks to the staff for the birthday greeting to my wife!