Scottish Steak House At Macdonald

4 of us ate on a Thursday evening, colleagues on a work trip. They have a great menu with the highlight being steak but plenty of other options the food was perfectly cooked presented. Really tasty. The dessert menu had regular deserts but also a 'make your own ' Sundae option, which you ticked your choices we all thought it was a great idea so opted for those all 4 were brill! Look forward to going back.

The dining experience was really enjoyable, although the portion sizes were a bit smaller than expected. The waitstaff was very polite, but it took a while for our orders to be taken and for our drinks to arrive at the table. We felt the meal was worth the money, especially since we opted for the set menu priced at £36, which included a glass of prosecco. I would definitely consider visiting again and have already recommended it to others.

Finally, after another 15 minutes, someone came to take our order. We ordered a drink and a starter. When it came time for our main courses, I ordered the fillet steak. However, when it arrived, it was overcooked, so I sent it back. That turned out to be a mistake, as the chef was noticeably frustrated and started throwing pots around. We waited and waited, and when my replacement steak finally arrived, it was cold because it had been sitting out for so long before being served. I refused to pay for the poor quality of food and the absolutely terrible service. The restaurant is clearly understaffed, and I wouldn't recommend going there. As we left, we noticed that the staff seemed overwhelmed with room service orders, which explained the poor service. This was honestly the worst experience I’ve ever had at a restaurant!

The restaurant is difficult to locate when driving, as there is no direct access from the highway. Additionally, contrary to what was advertised, there is no access to the hotel parking lot. The seat near the kitchen was uncomfortably warm, possibly because the air conditioning was off. It also appears that they don't serve many cocktails. There was no menu available, and the steak did not meet expectations.

We chose the rump steak (medium rare.) although beautifully spiced and sad by good taste the meat was very hard to chew with only about 50-75% of the steak actually edible. the garnish was just sad to say we had a better steak dinner cooked with super market meat. dessert was not so advertised, passionate obst iscream was in the tat vanille and the tiramisu was quite overwhelming. very bad price-performance ratio in the did we canceled our reservation for the next night and had instead of room service, which was half price and very pleasant.