Subway - Martinez

Exceptionally rude, unfriendly and no customer service ladies that work in this store. They did not greet me or even acknowledge that I wanted service and they 're Filipino which is very surprising. I 'm black yet when I walked out and a Caucasian lady came in, they greeted her when Zi turned to leave. It was pretty obvious about how they felt about my skin color even though my money was just as good. It 's just plain shameful how intolerant OTHER minorities behave towards blacks. The first time I went there, one of the Asian(Filipino?? ladies was abrasive and when I requested my sandwich a certain way, all she kept saying was 'I 'm make it the way you like ' yet she didn 't REALLY want to do it the way I liked. I took great care to not be rude back to her but it was annoying to keep hearing it as she really had no intention to do it my way. I decided to go back yesterday 10/26/23 to see if they sold soups and both ladies looked up from their sandwich making yet didn 't greet or acknowledge me. Terrible terrible terrible service and the Subways corporation ought to really think about who they allow to have a franchise. This establishment on Main Street in Martinez is tarnishing the company 's image. They deserve no STARS!

I used to not like subway but now I have been to this subway four times in two weeks..

First time customer, got a large meatball sandwich on herb bread. The sandwich was delicious, bread was soft I noticed how the male workers made sure all the condiments were fully stocked. They were very nice and honored my Subway coupon..Good place for lunch the place is cold inside which is a good thing because Martinez gets hot.

I love Subway sandwiches and there was a time where I was craving for it for a week and went to this store to order my favorite sandwich(cheesesteak) and love watching the SA(Sandwich Artist) preparing it according to my ingredients specs. I'm also impressed that the SA was so generous with the ingredients (storeowners are not happy with this), maybe to entice you to give more tips. After spending too much money on this store I found out that thru Subway app you can avail a $2 off or a BOGO50%off. So I started using the app. Ordered BOGO50%off, picked up my order, arrived home, and voila!!!...there's less meat in my sandwich and it was the same SA who prepared my sandwich when I ordered in person. And the bread felt and tasted like a two days old bread. There's more to tell but I'm tired of typing right now.lol.

I haven't been to Subway in awhile but wow! I am loving the new Italian menu. The meatball with mozzarella and pepperoni?!? Just try it! It's like pizza on a roll! My new fave! The service is amazing and fast! Friendly too! Happy this is so close to work and home!