Buffalo Wild Wings - Martinsburg

Bad reviews are getting removedWent last night server said my sister and her friends IDs needed double checked cause she was new then they took their IDs for 10 minutes came out and said they were fine after we got our appetizer the manager came out pulled up an outdated website (I checked it was valid 2015-2017) and said Maryland IDs expire every 5 years on a persons birthday and my sisters didn’t (Maryland IDs now expire every 8 years) my sister had also just ordered a replace. We immediately left. Maryland has Real IDs which has serveral indicators one is real that can’t be copied in a fake ID. The server also got smart with us as we left. Martinsburg in general doesn’t have a good reputation for any restaurants but our friend lives here so we didn’t want to go back to Hagerstown to eat.

Great food but always disappointing service. I think this is more of a company culture problem since every Buffalo wild wing I've ever been to the food is good but the service is terrible. They're always extremely untimely or rude or mess up the order or any combination of the three.

Staff is amazing, Travis was superb as a server, super friendly and accommodating, everyone feels welcome as soon as you

I travel A LOT for work. I have Never had as good service at a Buffalo Wild Wings in my life. Food came out in literally 3 minutes. Everyone, from manager to server and busser, took my request as a priority. I asked the manger for water because I couldn’t see the server (it was 10:30pm they were in the process of closing) and at first (2 minutes) he got distracted and when coincidentally made eye contact with him, I could see by his face, he remembered and immediately went and got me water.When I left I forgot my card and he ran out to the parking lot as I was pulling out of my parking spot to hand me my card.Grade A service.Missy was very helpful and hospitable.Tip your waiters and waitress well.

The food was pretty good, the place was clean and the service was great. Would love to come back again.