Burger King - Marysville

Husband went to the drive thru to pick up a mobile order. He ordered a medium coke without ice and a small lemonade in addition to other food items. While at the pick up window, as they 're handing him his coke, the BK employee says Here 's your coke without ice. Did you want ice in your lemonade? Husband says Yes. The BK employee hands him the lemonade but it doesn 't have ice. I was on the phone with my husband and heard the entire exchange between them. Husband says to me I guess they misunderstood because you 're getting lemonade without ice. I didn 't mind, I can always add ice at home if I need it. When he gets home, I add a straw to the regular small size beverage cup and take a sip....... It 's NOT lemonade, it 's plain water! Husband checks the mobile order, sees that it says 'lemonade ' and decides to go right back. When he gets there, he goes inside with the cup of water. He is approached by the same person who handed him the order at the drive up window. Husband opens the cup and asks the BK employee if that looks like lemonade. The employee says We 're out of lemonade. ....... WHAAAAT?? Another employee came over to see what was going on. Husband showed him the cup and explained the confusion. This guy didn 't seem phased by the sneaky switch either!!! So the employees at the Marysville BK took it upon themselves to substitute WATER for lemonade because they were OUT of lemonade????? They thought nothing of cheating us out of the cost of a lemonade vs a FREE cup of water. Sure, it doesn 't cost much but it 's the principle!! The one employee did offer to get another type of beverage to replace the missing lemonade....... No apology was offered. What 's next? They run out of burger patties but keep selling Whoppers, just putting condiments and cheese on a bun and wrapping them up???? CRAZY!

Service: Dine in Meal type: Lunch Price per person: $1–10

Employees were very nice and helpful, and I got my food pretty quickly. The food was also pretty good. Would definitely recommend coming to this location. Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: French Fries, Cheeseburger, Whopper

No complaints. Stopped in to pickup fries and a shake for the trip home. Hot fries. Cold shake. Fast service. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Horrible service and Terrible food. Way too expensive. Service: Take out Meal type: Other Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: French Fries, Whopper