Dunkin' - Massillon

The employees seemed too engaged in their conversation to properly take my order. As a result, half of my food was missing, which I received only on my second visit to the restaurant. Unfortunately, what I did get on my first trip was also incorrect. I suppose it's my fault for not checking the order before leaving. Additionally, I paid with my debit card but wasn't given a receipt or asked if I wanted one. While I understand that mistakes can happen, I am very disappointed with my experience.

They rarely have the donuts you're looking for, and the coffee is usually too cold. You might be better off just going to McDonald's.

I ordered here for the first time today and had a great experience! The food tastes wonderful specifically the pumpkin donut: it?s so dang good , the atmosphere inside is very quiet and peaceful, and the cashier serving me was very patient and cheery.I?ll definitely be coming here more often!

I usually love dunkin it?s all it?s forms. Today I purchased a large Carmel iced coffee an an everything bagel with cream cheese. My coffee was so watered down I couldn?t even drink it and that?s saying a lot from me. I thought I could catch a breakwith the bagel but it was so hard I couldn?t even chew it. Im not trying to be a Karen within this review section I am justgiving my honest experience.

I love this Dunkin'! The employees are fantastic and the service is excellent. Sometimes the drive-thru line can take a bit of time, but it's still a five-star experience for me.