Sonic Drive-in - Massillon

I've tried to go through the drive through twice in the last 3 days and both times had to get out of line because I waited so long. I watched several other cars get out of line as well. Clearly they had been waiting forever as well. Not sure what the issue is here but something obviously needs changed.

The food was good. They did mess up our cheese tots, not a huge deal, and we didn't even send them back. The problem was in the service, pushed the button someone came on and said they would be with us in a second, ok, no problem, but after 5 minutes our light went out, so we pushed it again, nothing then about 10 minutes later I stopped a worker bringing out food to someone who came after us, and she finally took our order.

I normally get the coney. Today I had a hamburg and the meat was extremely skunky. I couldn't eat it. They told me I had to wait for fries and the fries were cold. Just an awful experience and I won't make that mistake again.

They were understaffed so the stalls were closed and the drive through line was long. The food was surprisingly worth it though. Everything was really good and fresh. The workers were nice too. Hope they can get some new hires to take some of the load off the current employees.

The guy taking my order was rude and didn’t even know how to properly take an order. He stopped my order when I wasn’t done then proceeded to make it seem like my fault. Then I don’t get told that there is no glasses left AFTER I already bought 5 new slushy drinks for the glasses. Then when the food came I didn’t even receive my food that I paid for on the receipt. This place is a joke and the food is not good neither is the service. Do better.