Bagel Factory Cafe - Matawan

Stumbled upon this gem this morning with my dad! The bagels did not disappoint and the fresh squeezed orange juice was delicious! Sit-in area was very clean and cozy. The staff here, every one of them, were so pleasant and helpful! Great little establishment here! Can't wait to try more options.

Food is decent but every single time I order ahead they?re ALWAYS late, not even a little late, for example I placed the order at 9:58, said it would be ready by 10:18-10:23, we didn?t receive it until 10:45?.we didn?t even get anything crazy, 2 toasted bagels with cream cheese and a small stack of pancakes. Really ridiculous to wait that long for something so simple. I can?t tell you how many people we watched walk in and then out with their orders while we waited. No longer coming here, not worth it.

I had one of the best bagels with lox, capers, and lemon that I've ever tasted. Just a heads up, though—be cautious when adding extras like capers and lemon juice, as they charge a dollar for each item and it can add up quickly. We started at $8.99, but I ended up paying an additional four dollars for capers, a tomato, onion, and lemon. That's a bit much!

This is the best bagel place, no doubt about it. They offer everything you could want, with amazing sandwiches and lunch options. Everything is made to order quickly and at a reasonable price. You should definitely give them a try!

The food quality at Bagel Factory ranges from good to very good, earning it a rating of 4 to 5 stars. However, my main issue with the restaurant is the confusion surrounding online ordering. Many sandwiches are advertised as including certain ingredients by default, but when you actually place your order, you often find that you need to pay extra to add those same ingredients. For instance, the Goodfellow's Hero has a base price of $10 and is supposed to come with a hero roll, provolone cheese, lettuce, tomatoes, and roasted red peppers. Unfortunately, I found myself having to pay an additional $3.50 to include these items, even though they should have been part of the sandwich from the start.