Penn Station East Coast Subs

Fries and cheesesteak arrived cold and they filled 2/3 of my cup with ice and barely put any lemonade in the cup. No customer service number to call and complain either.

Online order wasn’t even started until I arrived. 20+ min wait. Dining room full of people waiting for food. Just a very slow, unorganized, unapologetic mess.

Not impressed at all,they just smashed our food into one bag on top of our fries. Will not go back at all.

There's one kid in there that needs to be fired! He has the worst attitude and customer service.

You definitely want to use the app to order because if you think the line looks short inside, it doesn't tell you how many online orders have been placed. I think this is the norm now for most restaurants unless you are dining in.