Pizza Hut - McAllen

I won't mention any names, but one of the employees was quite rude when I inquired about an order I had just placed. He was dismissive and unhelpful. The staff really need better training on customer interaction.

This restaurant was very disappointing. I tried to order a pizza over the phone since I was struggling to do it online, but the person on the other end kept interrupting me every time I tried to speak. It was clear they didn’t understand how frustrated I was with the online ordering process and showed no empathy or understanding. To make matters worse, this person claimed to be a manager. I definitely won’t be ordering from Pizza Hut again.

I encountered rude staff during my visit. I would prefer to spend my money at a different place. The woman at the front was incredibly unfriendly; when I asked for cheese, she seemed really annoyed and just waved me off. There was only one couple in the restaurant, so there was no reason for her to behave that way.

I went with friends to eat in at Pizza Hut and was shocked at the prices. $18.00 for a medium thin crust pepperoni pizza is insane!! I will NEVER shadow their door again.

Great food, Staff is clean cut and personality is top notch.Our pizza and salad were made fresh as per ordered.If you are overheated and want a tall glass of fresh brewed tea you can find it here. If you are craving a flat crispy pizza they have that too. If you prefer a thick fluffy crust they make it perfectly crusted and full of fluffiness with all of those wonderful toppings that your heart desires.We left the restaurant full and overjoyed with a huge smile on our faces.?????Great Job PizzaHut!