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Contribuisci feedbackSlow service. Don't have anywhere to be when coming here. Expect to wait. No issues with my shaved ice orders yet. But I won't be getting a smoothie here again, since it was the consistency of juice. This place needs an adult supervisor on shift at all times to keep these teenagers on task. Seems unorganized. Probably why service is slow. I have yet to see a person over 18 working here. From the looks of it, I question the cleanliness of this place. It just looks kinda dirty. In my opinion, couple of dudes should have their hair pulled back, since they are working with food. Hopefully y'all will get it together.
If you want the La Croix of Shaved Ice , then this is the place to go. I have been two days in a row now and both times my orders hardly tasted like anything. One of them I ordered were still white underneath the juice. I had been going to the Frisco location and they have always been busy and never had any issues there; but, this location is always dead and still take forever to make the orders.
Love this place. Getting a Sno-cone is always refreshing any time of the year. You have plenty of flavors to choose from. Smoothies are great as well! Miss the color changing spoon though.
This specific location doesn't have the greatest service. It takes a long time to get an order whether there is 3 cars in line or you are the only person in line. Even when they had someone outside taking orders ahead of time, my order still wasn't done by the time I got to the window after waiting 30mins. I agree more than just teenagers need to be on location managing all the teenage workers.
The snow cones are amazing! Lots of very good flavors. Highly recommend the tigers blood and wedding cake. There is plenty to enjoy in just a baby sized cup! Only downside is that the outside seating area is always dirty and never cleaned up during business hours. If it was kept clean throughout business hours, the place would get 5 stars easily!