Starbucks - Mechanicsville

The woman refused to wait on me as I 'm standing there for almost 5 minutes. Due to the mobile orders she was filling. She finally asked me if it was almost 8, and that her second person would be there then. It was 7:35...I told her I needed to get to work, to which she responded "I guess I 'll stop making these mobile orders and wait in you I just have to tell my manager, I get so backed up. "She was going to complete orders for people who were not physically there, and make me wait 25 minutes to place a single coffee order.

This Starbucks is slower than a slug in the winter moving uphill. Don't plan on getting your drink within 15 minutes because that's how long it took me. Geez!

Facsimile of an actual Starbucks. Always seem to be out of basic ingredients, today 3/4 of the machines were broken. Once I found something that I wanted, that they could actually make, I was given the wrong doing 3 times. Pretty sure the 2 guys working the stand weren't actual Starbucks employees, but Kroger employees filling in, as they had no idea what they were doing

Really cheap on filling a tall Pike leaving a lot of room when I asked for none. On top of that, it wasn't very hot and a bit stale. Consider this place a Starbucks Outlet. Will stick to better options in the area.

8/26/23 One employee, should always be 2. Took 20 mins, i was second in line. Half way through my Frappuccino while i was shopping, i sucked up a piece of a plastic wrapper. I went to inform the barista, he told me it was probably a wrapper from the straw (implying it was my fault I can only assume) however, the straw wrappers are paper! Nice! So i mentioned that and his response was OK DUDE . I 'm not even a dude. Not offended. HE was just incredibly rude. I just wanted him to keep an eye out for what he was using, I didn 't ask for a refund nor was I offered one. EXTREMELY POOR SERVICE.