Dutch Bros Coffee - Medford

Great espresso! Amazing service, VERY fast and friendly staff. The coffee is so much better than Starbucks.

I went to Dutch Bros today for the first time (11/8/21 around 12:40p) and never will recommend it, at least this particular stand. I just moved to Oregon and was explaining that it was my first to the barista. The barista was a younger male. He could not have seemed to care any less about providing good customer service. He was not wearing his mask properly, and did not know his menu at all. He said there 's not much to do around here, and all I do is work. I find it strange for someone who works all the time to not know their menu. I explained what I typically would go for and he didn 't really have any suggestions. He had to ask his coworker what was in the drinks that he suggested. I opted for a watermelon/peach strawberry rebel. I asked for no ice and to add cream. They ended up blending the drink and not putting any form of cream in it. The clothing he was wearing was baggy as well, not business casual or professional in the slightest. He proceeded to ask me if I was in high school, (which I clearly was not, and had just explained we bought a house which is why we moved down to Oregon) which I thought was inappropriate. My husband was baffled, sitting next to me in the car. I am highly disappointed both in the customer service and quality of the drinks.

Went by having a bad day and the three employees made my day 10,000x better :, super good vibes for sure and hilarious energy???? thank you!

These girls are snooty and rude. Then if they have a fit at the window they are hanging out the window sitting in the window in their short shorts taking their sweet time talking to guy in front of me for 5 min to try to get a tip. The one on mcandrews have the worst. Then when I come up to the window now being a dude, get the worst service, what do you want she says... get with it. This is sexualixing your customers by acting promiscuous with male costumers to make buck, it's gross and my kids were in the car asking why that lady was hanging out the window acting like that taking her sweet time. I haven't gone back since... it's disgusting

I ordered a cold brew w/ oat milk the entire cup is packed with ice.. there's maybe 6 oz of fluid. I also wish they would have asked how much oat milk I prefer bc it's very strong.