Muffin Break - Medway

Food and drink very decent, comfy chairs. Service is adequate, nothing more. More banter and manners towards customers would be better.

Popped in with a family member for lunch and coffee. As we found a table I went to use the toilet. It was absolutely vile and you could see nothing had been cleaned for months. There was actually urine splashes on the wall near the toilet and the sink, tap, bin and hand dryer were filthy. As we sat and had lunch a member of staff left the kitchen area and went in to use the toilet. She was wearing her apron and had a tea towel hanging from her apron as well. These were worn as she went into the filthy toilet and were still worn when she came out and went back to the kitchen. Never will I visit this place again.

Great service ordered at counter terrible served at table some of the bigger chains could learn from this.

Took forever to give the food and muffin was dry! They forgot to give my panini and I had to remind the lady to give it. They then saw that half of the panini contents had spilt into the toaster so had to make a new one!

Have been here several times. The latte coffee is delicious also the bacon roll. A bit too pricey tho'