Highland Inn - Melby

I called at 5pm and made a carry out order. A large meat pizza and cheese bread. The lady on the phone said it would be ready in 20 minutes. I show up exactly at the 20 minute mark from when I had ordered over the phone. I understand waiting a little bit but I do not understand waiting 40 minutes longer than the expected time that my food would be ready. The bartender working told me that my food would be coming out next after I had been sitting there for 20 minutes. It then took an additional 20 minutes for it to be ready. When I received my pizza and cheese bread it was at room temperature. I would expect it to be steaming hot because it took an addition 40 minutes from my pick up time that was give by the workers when I called at 5 pm. To add to the experience that I had I watched multiple peoples food be brought out to them that had arrived after I did. If they needed longer then 20 minutes to prepare my food they should have told me that instead of having sit there and wait for an extra 40 minutes.

Food was good. If in the area I would eat there again.

Was eating breakfast at Nellie's and was going to get drinks at Highland afterward, but the owner decided to tell us if we were at Nellie's, they were going to tow my car. So, since you practice pettiness, we will never visit your establishment based on your poor attitude toward your neighbors.

We went there a few months ago ready to watch a game and eat some appetizers. We had to ask to get one of the TVs turned on to the basketball game. It’s obvious the owner doesn’t want the sports bar crowd, but still surprising that no TVs were turned to any sports. The apps were bland, definitely not made fresh. Get some better food and cater more to sports fans and you could have a successful place. It’ll be hard to compete against the new place next door unless you do something different. North siders really want the Highland Inn to succeed.

They had a couple of issues that were most probably beyond their control. Soft drinks not available due to issue with carbonation and no diet in cans. My grilled tenderloin sandwich was tough beyond chewing. It's understandable since there's no way to know tenderness before cooking.Other 3 people were very pleased with burger, club fried bologna sandwich. Would definitely give it another try.