Subway - Melrose

I like this peticular subway cause they take food stamps Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 4

I placed an online order for pickup at 8:30pm on 6/5/23. I picked this location specifically because it was open until 10pm per the app. I arrived at approximately 9:15pm to pick up my order. The store was closed. I then had to place another online order with another location in the area. I wasted my time, money and gas because of the misinformation on the location hours. What should have been a simple and short trip to pick up dinner, turned into an extra hour on inconvenience. I am expecting my $22.75 to be refunded to me immediately. I am highly disappointed with the whole situation. And Subway corporate has yet to respond to my email. HORRIBLE customer service.

Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Steak Cheese

Ordered thru the application and most of the customized requests were not done. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3

I entered the restaurant and was ignored by two employees for five minutes while they pretended to be busy with side work. I was so appalled by the level of service that I threw my hand in frustration and left. I reached out to corporate right away, but it's been about two months and I still haven’t received a response. Meal type: Dinner Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1