Red Lobster Memphis Winchester Rd.

The service was sluggish. We had to track down our waiter to request a copy of the receipt.

The food was equally subpar; the Caesar salad was stale. I sat at my table for 23 minutes with an empty glass while my server walked past me eight times without checking in. Instead, the servers congregated in a corner by the kitchen, seemingly more interested in chatting than attending to customers. When my order was taken, the server claimed she could remember it but didn’t write it down, leading to mistakes. Overall, the atmosphere felt very unwelcoming and unprofessional, and it seemed poorly managed. There were too many inexperienced young staff members who seemed unaware of what good customer service entails. Without strong leadership, it's no surprise that the staff's performance was lacking. While the restaurant might attract customers, the service and overall experience leave much to be desired.

The food was amazing, and the service was outstanding. We were truly delighted by our dining experience and plan to come back.

Failed to recognize birthday celebration as mentioned in reservation!

The service was quite slow. We had to look for our waiter to receive the check.