The Majestic Grille - Memphis

Majestic is FABULOUS!! Great food, great service, great place. Local ingredients. Amazing menu. Reasonable prices. GREAT brunch, too. Highly recommend The Majestic Grille any time for any occasion.

MY MOTHER WAS ROBBED HERE!!!!! Seriously. My mother came in the day after Thanksgiving for dinner and drinks before a concert. She placed her coat on the coat rack at the front of the restaurant during dinner as there was no place to hang your coat closer to your table. When she went to retrieve it, it was gone. This coat was very special to my mother. I understand the restaurant is not liable for their patron 's robbing each other, however, the way the Majestic handled this entire situation was deplorable. After the coat was stolen, we asked for the general manager who refused to come out to speak to us about the stolen coat. Red flag #1. We called the police since the value of the coat was significant. At some point, the Majestic mentioned that they may be able to reimburse my mother through an insurance claim which was also explained to police Sergeant Stark. Sergeant Stark followed up with the restaurant to provide the information needed for the insurance claim. We did not hear back from Majestic for 7 days after the incident. Red flag #2. My mother called everyday to inquire about the coat and to see if there was any way to rectify the situation she never received a call back. Such a blatant lack of empathy and general customer service. The last time she called, she was hung up on by either Paige or Lauren. When she finally got Lauren on the phone, Lauren was extremely rude and demeaning towards my mother. Seriously not an ounce of empathy over the situation. My mother was robbed of a very special item at this nice restaurant and they have been nothing but NASTY to us. Lauren explained that there 's nothing they can do. They 've treated us like we were beneath them during this entire situation. I 'm starting to wonder if someone who works here stole it..... BEWARE: KEEP YOUR BELONGINGS CLOSE AT THIS RESTAURANT. THE MAJESTIC GRILLE DOES NOT CARE IF PATRON 'S ARE ROBBED ON THEIR PREMISES.

Much better service than last time. Thank you Chris for the great service!

The Majestic is our go-to restaurant for pre-Orpheum date nights. On this particular night, I was with two girlfriends, and we were celebrating one of their birthdays. The food was fine, the service was fine. I think what I miss here is intimacy. The place is so big, it feels like a factory, and we never get to know our server or feel valued. My friend had a burger, another friend had a flatbread, I had a veggie plate (which was very good).

We arrived early to be sure we would make our reservation at 4:00 and thought we would have a drink at the bar. We were disappointed to find it was closed until 4:00 and would have to come back. It was a rainy day and we had to walk to several places before finding a place to wait. We arrived back at 4:00 to a mob in the front entrance area. It took some time to figure out the organization and how to get to the front to tell them we had a reservation. Once we were seated, we waited a bit before meeting out server. We ordered and it seemed our waiter was focused on something other than us. We did get our food and it was delicious. We paid and left as we were going to a show after dinner. I will try again and hope for better service because the food was awesome.