Waverly Beach Grille - Menasha

Very nice place. Very clean as well. Kind and professional waiting staff. The live music was great as well. I wish I was in the area more often. But, when I am, I stop at Waverly Beach.

We went out to dinner here tonight. Our waitress mess up part of our order. She was not the one to bring it to the table and when we said it was wrong it took 15 minutes for our waitress to come back over. I told her that part of our order wasn’t correct and she said I know I have made the changes to get to fixed. I said well can we get this just taken off. And she said yes the wrong order is taken off but what you ordered is being made so that will be on your bill. I said well we are meeting a bus so can it just be canceled and take off and she replied with “ no I changed it already. I would have to eat it if I cancel it” it was her mess up and did not help us in anyway. Yes we got two meals for the price of one but that’s besides the point. She did not have great costume service and we will not be going back any time soon. She needs to learn how to be a waitress and understand when she messed up and take responsibility.

Worst service. Ever. Two drinks served In two hours. Was told the kitchen was closed and 5 minutes later a group ordered food. 830 on a saturday.... 9.50$ for one carbliss!! Will not be returning.

Bar tender was extremely rude after flagging down to get a drink. He continued to make loud rude remakes about situation to other customers the entire time we were there. Drinks were good but refused to get food due to terrible service. Additionally, there were dirty tables that were never picked up and clean although many staff were standing around and going on smoke breaks for the hour that we were here.

Worst service I have had in many years! My wife and I have never been to Waverly Beach, but after seeing beautiful pictures online and being right on the lake, we decided to go on a Saturday afternoon. We traveled down from the Green Bay area where we reside. When we arrived we were quite impressed with the facility. Very clean, spacious and an impressive outdoors venue as well. We were going to sit at a table, but then chose to sit at the outside tiki bar. We were greeted right away and my wife received her drink promptly. I was still undecided and that 's when everything changed. I 'm not sure if there was a shift change, but after mass chaos, employees arguing with one another and being ignored for about 15-20 minutes I decided to go inside and order a beer. I got a beer promptly and then asked a waitress if I could leave my drink at a table outside near the front of the outside of the restaurant itself which seemed less chaotic than the outside bar. She said she would watch it for me until I went to cash out where my wife was sitting at the bar and bring her back to where my drink was at the new table. I then went back to the tiki bar and flagged down the original bartender to cash out for my wife 's drink. She seemed alarmed and forgot who we were. We went over to the new table but my beer was gone and another customer sitting at a table right next to ours said he saw a waitress grab my beer off the table. I went inside the restaurant to ask for another beer because mine was dumped out as my wife sat outside. I got a new beer (after explaining what has happened) by the server who said they would initially watch my beer and then went back to see my wife, who said she was greeted by a snotty waitress who said the table we were sitting at was only if you order food, which we had originally intended to do, but not now, or ever again. The other customer also informed my wife that this waitress was the one who grabbed my beer off the table. It just seemed everywhere I went in the restaurant, that the employees were in dismay and arguing with each other about leaving from their existing shifts. I worked in many restaurants in my earlier years, but no matter how chaotic things seem to get, you never leave the customer hanging. All we wanted to do was come out and enjoy a drink, some food and the atmosphere. Beautiful facility and location on the lake, but come on man, get your **** together! I 'll take my business to an establishment that actually knows how to care for it 's customers, because this place definitely does not. It 's not worth the drive to feel this unimpressed.