Firehouse Subs 1637 - Menifee

My experiences at this restaurant were disappointing. During my first visit about a year ago, the cashier informed me that she couldn't take my order because they were too busy. Today, I decided to give it another try and ordered two subs. However, when I opened the bag, I found that I received two completely different subs from what I had ordered.

The service was quick and friendly, and the subs were excellent. I couldn't resist the cookies I saw, and I ended up grabbing a handful—none of which made it anywhere near my goal!

I had a mixed experience at this restaurant. When I inquired about the sweet tea, a friendly employee informed me that they only make it once a day. I mentioned that it seemed like a franchise requirement to have it available. The Hero Sub was disappointing, lacking enough mayo and deli mustard. I tend to rate businesses low when they leave tasks to high schoolers and overlook customer needs, like not having sweet tea on hand when it’s expected. They eventually prepared some sweet tea for me before I left, but it took about 30 minutes.

Open about 15 minutes before the store. The door was locked, but when I left, I was called back, the owner said they were ready to open so I could enter. I felt a bit guilty because I used a T-Mobile deal that offered a free medium Sub with any purchase and they opened the doors for a less than average sales card. The service was absolutely great and the sandwich fantastic. It's not my first Firehouse subway, but I wonder why I'm still on the subway. After today's experience, this will be my new Go-to for Subs. Thanks to all those who were apart to change my sandwich target.

Did a phone order over the phone, and by the time I got there, my order was ready to go!! The guy I was speaking to was Micheal, turns out he's not only the manager, but the owner of this business??!! Very nice guy. Wanted me to know he has a new staff and there are going to be changes for the better here. Mostly shorter wait times. ? I told him I really like coming here, I feel they do a way better job on making sandwiches than the one in Temecula. My family and I enjoy coming here and appreciate the hard work. Thank you.