Longhorn Steakhouse - Mentor

The staff were friendly and welcoming! Waiters/waitresses were attentive and polite. Food was delicious! The New York strip was juicy and cooked to a good medium rare. The mashed potatoes were buttery and well seasoned. Dessert to finish, I ordered the cheesecakevery satisfied. I Shall be coming back. -Allen

Came here to celebrate my husband's birthday. My first time here. While some rave about it, I can only say the petite filet was like roast beef. It was not cooked with pink in the middle to keep it juicy and tender. (PS; I ordered it Medium) The seasoning was ok, but would've expected a way better steak for a Steakhouse. Should've sent it back, but didn't want to upset my husband or guest. The positives. Salad and sweet potato were good. The decor was very Texas and fun. Every table was full and our service was really good. Our server Tyler did a fantastic job! She even brought my husband an ice cream with chocolate sauce and whipped cream. Given my poor tasting steak, doubt I'll return for steak.

A steakhouse with great steak. The atmosphere is a little stuffy and dark but romantic if that's the vibe you're going for.

Our party of 6 for lunch experienced great meals and service when we dined here. First off our server was extremely attentive and made sure we had all the refills we needed and any extra sauces. She also checked on us frequently. The group of 6 had a variety of meal's including streaks, ribs, soups, salads, their onion tangles and their bread to share. Everything tasted fine, and I especially loved my chicken tender salad. Longhorn honey mustard and ranch dressing is delicious! It's nice and casual inside and I like that they have a few round tables for groups, it makes it easy to chat with one another.

I have eaten here for years and loved it. Many time my sibling and I get together there in Mentor Ohio and there are 7 of us. We have always been treated great and usually they would seat us at the large roundish booth table in the corner and we always liked it. If that was not available they would arrange seating in another way. I recently went to the one in Mentor, ohio with my siblings (7 of us and we were told we had to wait. OK, fine. But, we waited a long time and others were being seated and I could see the large corner booth was available and this was at 5pm. I asked why we could not be seated there after a long wait and she said because the server was not at work yet (so weird it is after 5pm now I see many other servers. I ask can we just sit there until she arrives and I am told no that is against corporate policy, really just to be seated????????? OK, so we continue to wait and probably 20 people have been seated as we are waiting. I ask again about the issue and we are told again we cannot be seated, I ask for the manager, there are 2 there that evening and I am told they are both too busy to talk with us. More than obvious now that we are not wanted at this restaurant!!!!!! Never ever in my life have I been so dismissed at a restaurant, just unbelievable. We of course left as they were never going to seat us because this against corporate policy!!!! The restaurant we went to next went out of their way to accommodate us. Just shameful treatment. We are older and it definitely felt like we were not wanted for this reason, can't come up with any other explanation. So upset as I love the food at Longhorn.