Cranberry Inn - Mercer

Best place to stay in Mercer!!! Staff was fantastic! If you are looking for a quiet, peaceful vacation, I highly recommend The Cranberry Inn! Rooms: Our room was exceptionally clean! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Quiet

Beautiful Cabins. Great place to stay. Rooms: 5 Service: 5 Location: 5

After staying at the Cranberry Inn many times over the years, we will never feel comfortable staying there again. We stayed at their new cabins in July, and it was a nightmare dealing with their property manager, Mike. Completely awful. The rooms are always beautiful. The nicest place to stay in Mercer. We've been vacationing in Mercer for over 20 years. But after calling, and emailing both of their companies The Waters of Minocqua is their sister company and never getting a reply to either my emails, or my phone call and message I left with Guest Services, we just will never feel comfortable staying there again. All we wanted to do was change the card we were going to pay with, so they wouldn't charge the card on file when we made the reservation... after 5 phone calls and one in person interaction with Mike, him telling us he didn't have time for this right now, him swearing in front of me and my two kids out of anger, acting completely bothered by us asking for help, and then him literally threatening my husband when he told Mike how awful it had been dealing with him the past week... it's basically the worst customer service experience you could imagine. I hope everyone else has been getting good customer service since our stay because of our complaints to the management. They didn't help us or even acknowledge us. But I guess if they fixed the Mike situation for future guests, that's the silver lining. We won't hand them a dime of our money again, but they don't seem to care anyways. We'll be staying elsewhere in Mercer from now on.

We had a fantastic three-night, summer stay at the Cranberry Inn. The room was a nice size. Everything was clean and well cared for. The inn was close to the places we were going. The staff we talked with were very friendly. It was nice to sit outside and chat with fellow travelers. My only suggestion would be to upgrade the TVs with smart TVs when the current ones fail. Rooms: 5

We were looking for a cabin rental, with a full kitchen, and AC (just in case). That's a somewhat elusive combo this far out in the woods. The Cranberry Inn delivers with Very nice accommodations, privacy, and peace and quiet. Mercer is a small Northwoods community with access to trails, lakes, waterways for sportsmen. Snow's market is a close, convenient grocer if you're not out catching your own dinner. And there are pubs restaurants if you'd rather not cook. My family has lived in visited the areas of Presque Isle, Manitowish, Minocqua for generations over more than 80 years. This place is beautiful the people are nice. If you're kind and understanding of how many visitors come to these small towns in the summertime, you'll have an amazing experience.