Kelsey's - Merritt Island

I had an excellent experience at this restaurant, particularly enjoying the pizza. The atmosphere was delightful, from the dining area to the restrooms. The service was friendly and accommodating. I’m a bit puzzled by some of the negative reviews; perhaps it's worth reaching out to try to resolve any issues before leaving a poor review.

The restaurant offers a great variety of pizzas and other menu options. It shares a kitchen with Jack and Harry, the bar next door, which creates an interesting setup that surprisingly works well. Kelsey is a more family-friendly option, whereas Jack and Harry provides a classic pub atmosphere. The food was delicious, and the servers were friendly and attentive.

I ordered a pizza and a salad, but there was a mistake with my order. When I arrived, they not only apologized but also prepared a new order for me and offered a free beer while I waited. Mistakes happen, especially when a place is busy, so this is an impressive way to handle the situation. Your pizzas and salads are excellent, and we find ourselves going to Kelsey's more and more often to satisfy our cravings.

Regrettably, this restaurant has been experiencing a decline for quite some time now. I held off on writing this negative review in hopes that things would improve. Unfortunately, the quality of the food has been subpar. For $17, I received a handful of armchairs accompanied by broken Alfredo sauce and microwaved chicken typically found in salads. I don’t know who Kelsey is, but it seems she has stopped putting in the effort.

A meat lover ordered a pizza with olives and onions. Unfortunately, the first pizza they sent was undercooked. I recommend going for Papa John's instead for a more reliable choice.