Jersey Mike's Subs - Mesquite

My friends and I stopped by the restaurant on Saturday, the 21st, to grab a sandwich while waiting for my Philly cheese steak to be prepared. I was taken aback when I noticed that the girl slicing the sandwiches was using a dirty rag to clean the knife after wiping the surface. I politely requested that she either change the knife or disinfect it before continuing to handle the food. It is important to maintain proper hygiene to prevent the spread of diseases. Despite my request, she seemed hesitant to comply until I insisted. The situation could have been handled more professionally, but unfortunately, other customers overheard our conversation. I will be contacting the health department about this issue on Monday.

4/9/22 2/45 I get sandwiches often but TODAY IS THE 1st TIME THAT IM SO DISAPPOINTED STAFF SEEMED CLUELESS AND VERY SLOW, Customer telling staff is not right bread, repeating more than once’s that didn’t want some items because staff either not listening or just slow or don’t care. I had the wrong number put in my bag even after one of the staff just ask what it was.USUALLY STAFF IS VERY ORGANIZED, FRIENDLY, FAST AND KNOWS WHAT THEY ARE DOING BUT TODAY WAS TERRIBLE. Love the sandwich but will give a try again if happen again I will stop going.

I would give this place a 3 because they are going 15 to 20 mins pass my pick up time, but it gets a 4 because the subs are pretty delicious ?

This restaurant consistently serves delicious sandwiches that are high in quality and flavor.

My partner and I visited the restaurant today on June 13, 2022, at 2:45 PM. All four employees were incredibly friendly and provided excellent customer service! I was delighted when they offered me the option to build my own sandwich in a salad at no extra cost. They asked me how much or how little of the salad ingredients, such as lettuce and tomatoes, I wanted. It was truly amazing customer service! By the way, the salad I created was delicious.