Immagini
ContribuisciPrenota ora
Recensioni
Contribuisci feedbackThis place is only good for storing your belongings. The noise levels are high, and the breakfast was poorly cooked and unappealing. The rooms are outdated, and it feels like they take advantage of your money. For the price they charge, you can find much nicer options elsewhere. Rating for the rooms: 3/5.
I highly recommend staying here. The king-sized bed was incredible, and those pillows! I built a little pillow fort that made me feel like I was floating on a cloud. I need to know the brand of those pillows because I want them on my bed ASAP! I slept so well during the two hours I was there. Thank you again for such a great experience. I'll definitely keep you in mind for my next getaway!
The hotel effectively met our needs. The staff were particularly efficient and friendly. Check-in was a bit overwhelming due to the large number of guests arriving at the same time, but the security personnel helped maintain order, making the process smooth. The breakfast team was exceptional, providing excellent service. We had a great time at the hotel, largely thanks to the friendly staff. I recommend using the third-party shuttle service, as getting an Uber may be difficult due to road closures and high demand when events wrap up. As for our accommodations, we stayed in a double room that was perfect for four people. The hotel also features a nice little bar in the lobby that's open late—until 2 am on many nights.
Pro 's- Extremely close to Hard Rock stadiumCon 's-1. When I arrived, the rep at the front desk (I only got a partial on her name tag but it was either Michelle or McKenzie) was not welcoming at all. She was screwing her face the entire time. If I hadnt just driven 5 hours, I would have just left and found a different hotel to stay at and disputed the cost with my bank. She definitely was not the face for a front desk person who interfaces with customers all day. Poor customer service!!2. I paid for CORNER KING BALCONYAn oversized non-smoking room with one king bed, sliding doors to a full balcony overlooking the pool area, Hard Rock Stadium Calder Casino, and a kitchenette. This room accommodates a maximum of 2 people in total, including both adults and children and if you see the photos this is the room she put me in. my view was canopy tents and a dumpster. The only upside to this view was watching a cute cat that came looking for food in the dumpster. Upon check out, I asked the much nicer lady at the front desk to confirm the room that I paid for. She did confirm BUT followed it up with tellng me I should have said something when I arrived. WHY? It clearer shows I paid for a room with a view. Why is is our guest responsibilty to make sure they are giving us the correct room.3. The breakfast or lack there of was absolutely disgusting. eggs, sausage and grits on both days and stale white bread. Coffee looked and taste like tar.4. TV didnt work so one of the maintenance staff had to come up with a different remote to change the input.I am soo surprised that this hotel has more than 3 stars.5. Super Sketchy area.6. When I asked questions regarding breakfast location breakfast location and the mini golf, the gentleman at the front desk said he did not know. The lack of breakfast was served in the 9th floor in a ball room. If you are brave enough to eat what they are offering, go as soon as they open because if you get the breakfast after 9am, the ballroom is packed and there are only scraps left.I literally placed a chair by the entrance door to the room and the door to what I assume was an adjoining room.Noteworthy details: Stay away! Its awful!
What a wonderful experience I had this weekend. I need to thank all the staff in the hotel. The girls in the Bar and Grill, all the receptionists, all the security guards and everyone in the hotel. The Hotel is very clean, well maintained and the rooms are very comfortable. Best hotel if you are attending any event in the Hard Rock Stadium, you can walk but difficult in summer because any short distance is uncomfortable due to extreme heat. But !!!! during events there is a shuttle company that for just 20 pp round trip they will take you and pick you up. They are also very professional and responsible. Thanks again to everyone, we will see you again
Menu completo
Ulteriori informazioni
Collegamento al menu tramite codice QR
