Pollo Tropical - Miami

Delicious, but expensive compared to other Fast Food Joints.

The chicken here is often overcooked and dry. I understand that the place is in construction, but that should not affect the quality... The journey through is always busy, and often waiting times are longer than expected.

Why are there paprika and maize in macaroni and cheese? Nine times ten if I order a salad I don't get. Who wants to eat a dry salad without sauce? It's very annoying.

This must be the worst Pollo Tropical of Miami. I can't believe how someone can manage this place and not be fired. This speaks very badly about the owner and Apollo Tropical standards in general.

This might be the worst pollo tropical location ever. Once upon a time, their food used to be good but lately the food quality and quantity is totally inconsistent and the service is slow. One day the food can be ok another day it is terrible.You never know what you are going to get. I recently ordered two churrasco tropichop, they came with half a cup of yellow pasty rice that looked it has been is the store for hours and three tiny pieces of meat. The food that I got look nothing like the picture advertised. If you like Pollo Tropical go to another store or you will be sorry. The staff and managers should be retrained.