Pollo Tropical - Miami

Pollo Tropical may take a while to make your order. Pre-order food on app, safe times. Time accordingly to eat at Pollo Tropical any location. This location has a very Hispanic atmosphere. Come by and try it out. I have always disliked the ordering process. I make sure to go when it slows. Or now I order ahead. To avoid waiting. If you go when it's busy, it's worth the wait. They also have an app. Free of charge. They don't deliver. It saves time and money using their app.

Best Pollo Tropical location ever, from customer service to cleanliness and food quality . I have been in basically almost every one and this is the best so far , Nancy is great and Cristina .

I was recommended this location by a local. They said the good is just better. They have local moms doing the cooking and they live what they do. It was very good. Better then most locations. They didn't all speak English but thats fine, it was delicious.

Service was quick and the food was delicious, I love pollo tropical black beans so much

Food is good. Best fast food chain. Only downside is that my credit card always fails here for some reason