The Rose Crown At Romaldkirk

6th visit, so thy must be doing something right!! Our jack russell it too Walkability: Great walks from hotel Food drinks: Good menu +excellent specials Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury

We are curently on holiday in Barnard Castle and having had a quiet drink yesterday at the Rose Crown and seeing its beautiful restaurant, we decided to book a meal for my fiancées 30th Birthday. We arrived this evening only to be told that our table was around the corner of the bar and that the restaurant was booked up. My most fundamental issue with what has happened tonight is that when booking a table, at no point did the lady at the bar who took our booking, mention that there was a small seating area around the corner of the bar for dining and that in order to dine in the restaurant and not be shoved in the corner of the bar it had to be specifically requested at the point of booking. If we had been informed of the options appropriately by the staff taking the booking, we would of course have requested a table in the restaurant as planned. To say our experience this evening was disappointing is an understatement. The service was average (even discounting the complete failure of customer service at the point of booking) the food was OK but expensive for what it was and most disappointingly the atmosphere where we were put can politely be described as basic. The entire experience was a complete anticlimax and it really did sully my fiancée 30th Birthday and indeed everyone 's evening. To add insult to injury we also had to ask for a 10% gratuity which was added to the bill without mention to be removed before paying. Service: 1 Hotel highlights: Quiet

Stopped for lunch only. Nice friendly and helpful staff; food was up market pub and very good. Well worth a meal stop. Service: 4 Location: 4 Hotel highlights: Quiet

We've been a few times now with our boisterous puppy and have always been made to feel welcome. Today we went for lunch minus our very large puppy and were treated to the most amazing food and service in the most perfect setting. Service: 5 Location: 5

Great little village and hotel food was great. Lovely area for walking and stopping off for a drink and food Location: 5