Shelter Bay Cafe - Mill Valley

The sandwiches are great. But I wish they would bring their act together. When we first ordered for pick-up, the sandwiches were ready for half an hour after pick-up time, and we were on schedule. For the second time, we have put together an order, then found out that they do not interfere in updating their open times/days on Google, which said they were open on Sunday and they are not.

My favorite place in the Bay Area for brunch and coffee! Owners are super nice, and go the extra mile to make sure you have a great experience every time you go to their shop. In addition to the beautiful location, prices are convenient. They also offer healthy choices such as gluten-free bread and use high-quality ingredients. Very recommended and will definitely be back!

Excellent quality salads and sandwiches made fresh. Made cuddly and generous portions

Like this place has 5 star reviews, is beyond me. My fiancée and I have placed two orders with them and every time was terrible. Today's order was the worst thing we've ever met with any delin. We never order them again and we do not recommend them to anyone. Just give 1 star as I can't post this review otherwise. The first time we have a contract on Friday a few months back, and we have 2 sandwiches. Both sandwiches were made wrong and were so tender when they came to us. Who puts a turkeyworstpatty in a Cubano sandwich?! They changed their sandwich recipes because, per the note they were in the bag, it was the end of the week and they were from most ingredients. They were thankful enough to leave this note and give free chips and chocolate to compensate for this, although I wished they contacted us simply and gave us a chance to change our own order because the sandwiches ended badly so that they went to waste together with the free stuff they gave, when we did not eat Lay's chips and Hershey's chocolate bars. Today we ordered a Chicken Railway Mi and a California Club. We had to throw the train away, it was DISGUSTING. The texture of it makes us believe that the chicken must be skillful. My fiancée couldn't eat more than two bites while I had to spit out the one bite I took. The California Club was pretty much swimming in Mayo. To add injury insult, the order was delivered 40mins late (we received 2 delayed messages from GrubHub). Waste money take your business elsewhere.

The man making sandwiches is unmasked and was wearing a sweatshirt that said I 'm Transvaccinated. I 'm not vaccinated but I identify as vaccinated. While everybody has the right to choose whether they want to be vaccinated, I do expect that unvaccinated person to wear a mask... Especially if they are preparing food at a restaurant. Beyond that, the public display of bigotry by making fun of trans people says to me that eating at this restaurant is not only a health risk but also disrespectful and exclusionary. Then there 's the sandwiches. I could barely get through the cold chicken pesto with barely any chicken and old avocado. This place does the bare minimum from their staff all the way to their food.