Wfm Coffee - Mill Valley

Today at 3pm, I experienced terrible customer service at a restaurant. The woman who is usually at the customer service line (I think she is a manager) and the male employee with a grey ponytail were unfriendly and lacking empathy. I purchased 2 frozen pizzas and upon reaching my car, I realized I had bought the wrong ones. I immediately went back inside and asked if I could exchange them. Both employees simply responded with a cold "no" stating that I had already taken the pizzas out of the store. I reiterated that I had not touched them and had returned right away, but once again received the same unhelpful response. While I understand their decision, I would have appreciated some kindness and an apology. In times like these, we all could use a little more compassion and unfortunately, Whole Foods fell short in delivering that today.

First , 'corporate ' whole foods should give everyone gloves, masks ,and whatever safety clothing needed to make the employees feel safe. Second , since the masks really generally don 't work and sends an odd signal to the unmasked , tell people who come in wearing masks, that if they are sick and need a mask, they should go home. I see some one with a mask on and unless they work at whole foods i wonder, are they sick? Also, if you , who are sporting the masks are so concerned, why also don 't you wear a total face guard made of plastic? Third , don 't tell me that the hand sanitizers were stolen on a Tuesday , and yet you don 't have them back on Friday. What , did the thief steal the allotment for the month? or was the comment just shorthand for we don 't have any hand sanitizer for our customers or employees? The manager told me last tuesday this story. Fourth, Put up signs in produce for people the public not to maul, manhandle, or otherwise 'paw ' the fruits or veg. You may have gloves on , but where in general have your hands been. Lastly, maybe give the people time off with pay if they are nervous about working around the public during this pandemic. One produce fellow , when another customer was walking down the isle, stepped aside out of the way 4 to 5 feet to let the customer pass. Really, you are working in a grocery store : put on a mask, gloves, gown , whatever you feel comfortable with, or go home. Ps, I want every one safe during this mess we can call Trump 's pandemic. Covid 45 I don 't need condescension when I voice concern about health issues.

The quality and reputation of Whole Foods has significantly declined, making it a less desirable option for those who prioritize health and community. With fewer organic options, some sourced from questionable origins, and a reduction in staff benefits, many are choosing to shop elsewhere. In Marin, residents have the alternative of The Good Earth, a 100% organic supermarket in Tam Valley. While Whole Foods serves factory-made soups and lower quality produce, The Good Earth offers daily homemade organic soups, freshly made pizzas, pastries, and pies, and a stellar salad bar. The Good Earth's commitment to quality and freshness sets it apart from Whole Foods, making it a superior choice for conscious consumers. Once you try The Good Earth, you'll never look back.

This is a grocery store with lots of good products including a lot of prepared foods. They have a little place outside where you can eat.

Whole foods covid19 concerns. Hi everyone, I am so concerned about the covid19 security in whole foods. From the beginning of the pandemic, I noticed that whole foods are very laxist in terms of managing this crisis in there 2 stores in Mill Valley. So a friend of mine told me that at Trader Joe they take this a lot more seriously, and I ended up shopping there. And indeed, they are very good. There are 2 staff mumbers at the entrance one, taking care of desinfecting the cart and the other watching for a customer to exit before giving you sprays of desinfectant on your hands before you enter. And at the cashier, you give them your cart, you don 't approach the staff, you stay more than 6 feet from them, they are 2 at the cashier, they unload cart, scan, put in bags then you go to the paiement station, you pay, they leave to cart for you near the exit. Then when you exit the store, a staff member, sprays your hand again and when you unload your cart in your car, another stuff member take it quickly and desinfect it. Yesterday, after a long day of work, I was too tired to go to corte madera to shop for the week. So I just decided to stop by the whole foods on Miller, reassuring myself, that they would have changed their rules over the time and the news about Covid19. I put on my mask, gloves, and took my phone with me to do a wireless payment. There was a staff member chatting with another one and I had to stop them chatting asking if I could have a cart. He handed it to me. Nobody was counting the number of costumers inside the store, everyone was just entering. Inside the guys who were refilling the goods, wouldn 't move to let you take the merchandises you need, or you approach from them, or you don 't take the merchandise. I wanted some cauliflower, waited for him to move, he saw standing but didn 't want to move. So I just decided not to take it. I needed some parsley, and I was not comfortable taking it, as it was not sealed in a bag like in trader joe 's. We usually eat it raw on a salad or in a green juice. I had taken some avocado and decided to put it in the same plastic bag not to take another one. When I went to the cashier, I put all the things on the belt and went to the other side to pack. Then here is the parsley the other side of the belt rolling and bumping on the belt with all the other containers. I told the cashier that I didn 't want to take this parsley because he put it on the belt. The answer was, you didn 't put it in a bag at first. I said, I don 't want it. And he continued saying that it was not possible to do anything about that, and that it was my fault not his. So I said that it 's wasn 't normal in a pandemic time to just put this kind of goods on the belt. But he wouldn 't listen. So I asked for the manager. A staff member came and asked me what was going on. I told him the story and he looked at me like if I was crazy. Then said: is your problem to be reimbursed for this $1.9? We will reimburse you. And the cashier did then asked me if I was happy with your dollar reimbursement . There I got upset and told him that finally I am not shopping there and ask for a reimbursement of all my cart. He asked me for the ticket, I said he didn 't hand it to me, and that I had only a tee-shirt and leggings without pockets, and he kept saying that he gave it to me even if I had nowhere to hide it. The one that turned up to be the cashiers manager not the whole store one, asked me then to go with him to the client service space to do that, I was so upset I told him that this kind of things cannot happen during those times. He puffed and stared at the ceiling. So I asked him if he was the store manager. He said no. I asked for the store manager. He came, I explained the situation explaining the risks that they put our kids into and all the bla bla about food security and covid security and even the descent ways to treat a customer I even gave him an example of one customer who stopped by my store in Corte Madera Town Center bef