Good Friend - Milton Keynes

We have ordered from this restaurant a number of times in the past, but the quality over the last couple of visits has rapidly declined, with today being the worst ever. We will no longer be ordering from this restaurant ever again. Placed my order online for delivery at 7:25. No sign of any confirmation email or delivery by 8:30. I rang them and was told to 'wait a minute ', after 5 minutes of hearing other conversations going on in the background but no response to myself, I hung up. Waited another 20 minutes and rang again. Was once again told to wait. Eventually got to speak to someone who could only hold basic conversation and tell me '10 more minutes '. 25 minutes later our food arrived, with a vague apology of 'we 're very busy tonight '. Driver was very polite and it 's not his fault but the service from the restaurant was dreadful. No discount offered, full price charged despite being messed about. 2 hours to get food from a restaurant that is a 10 minute drive from my house! No customer service or care. The food itself was fine, pretty standard, but far less enjoyable due to the stress and the fact I am having to eat it at 9:30 at night! I would avoid this restaurant at all costs if you want to be treated with basic decency. So rude!

I ordered on line put no confirmation email arrived. I booked a specific time for delivery but it arrived 40 minutes late and not as hot as I would have liked. When I phoned to advise about the delay they seemed too busy to deal with my complaint. The quality of the ribs was questionable. It was either a very old pig or the ribs had been reheated. Either way we couldn 't eat them. Fortunately more competition is opening regularly so after many years always ordering from 'The good Friend ' I will go elsewhere next time

Just a word of warning for vegans and vegetarians before going to the Good Friend in Furzton. After seeing a post about the Good Friend in Furzton, I decided to go there yesterday. My partner ordered the chicken satay skewers whilst I ordered the vegan chicken satay skewers. Firstly they did not label which one was which and when I called to clarify they said the chicken one was vegan. My partner took a bite and was adamant that was real meat but the woman on the phone was basically shouting at us saying it is vegan. So we drove back to the takeaway with both and she confirmed the one she said was vegan was actually chicken. So if I listened to her on the phone, I would’ve eaten meat. However, I just took it for a human error and didn’t complain. Today, I brought my vegetable pancake rolls to work as a snack and after taking a bite, I can clearly see this is meat. My partner did not order any meat pancake rolls vegetarian pancake rolls were the only ones on the order. I’m so upset as I’ve never eaten meat before and this takeaway has had two opportunities to give me meat.

I have been using this takeaway restaurant for many years, however today I am afraid this was my last visit. Using their services probably 3 times a month they consistently take my order (in person) wrongly and when I get home only then find out I have the wrong food. Today I ordered two plates, Singapore rice and Chicken Satay. When I arrived home today I had a plate of food which looked like Egg fried rice with large prawns in it and a chicken dish with a very watery sauce that tasted nothing like a Satay sauce. The service was quick and I only waited about 5 mins for my food, but that's no good if the foods not correct. The taste of the food generally was poor but the quality of the cooked prawns was good all considering. Their hand sanitiser was empty and I could tell they had not wiped down the communal area for a while. Sorry but Unless they change their management And Pay attention to their Orders, It's their loss, Go somewhere else because your spoilt for choice in Milton Keynes.

Food was amazing. So delicious and full of flavor. 100% will be ordering from here again!! Food was still hot when delivered. Best Chinese food we have had in a long time. Glad to have finally found a local place to order from. The delivery driver was super awesome, polite and friendly. Wonderful place. Cannot recommend enough!!!