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Contribuisci feedbackWaited 30 minutes for a single fry! do not go here if you are expecting quality customer service. The lady (Cynthia i think) who gave me my food was miserable and very rude and forgot my fork. However i will give one star for the very friendly sweetyoung blonde girl with the glasses who made the experience a bit better
I agree with the other reviews about the teenagers who work here- very careless and unprofessional and the reason I would take away one star. However! The adults who were working, especially today around noon, are wonderful. They gave excellent customerservice and were incredibly friendly. Specifically the lady at the cash, (I think she just showed up and was instantly whiskedinto the mayhem), and the man who served our food. Thank you both!
Did mobile order went in to pick up order asked oriental lady for cups for drink, she looked at me with a blank stare, asked again explaining I needed cups for my drinks, she then looks at me and says Oh you mean BEVERAGE CUPS! that 's exactly what Ihad asked for to begin with but I guess my English wasn 't exact enough for her!!! SIMPLY RUDE!!! and to top it all off the foodwas so damn salty we couldn 't finish it!!!! Do BETTER people or hire competent staff at a decent wage!!!!!
I LOVE Dairy Queen! check any of my reviews on the franchise) I ordered a Flame thrower combo, fries, diet Pepsi no ice and single flamethrower burger. My daughter ordered 6 piece chicken strip combo with onion rings and a Sprite no ice no icebecause of our long drive) Once I pulled out of the window I realised that I was missing food no fries and minus one chickenstrip) no napkins or ketchup, the pop was full of ice, and the ranch sauce my daughter ordered was only a quarter full. I wastowing a large trailer and on a tight timeline, so I couldn't turn around and didn't have the time to do it anyway . I asked mydaughter to look up the number to call and lodge a complaint...but it wasn't listed. To be completely honest the food we didget was amazing and perfectly prepared I just wish more care had been taken with our order) not being able to contact them tocomplain was frustrating. They are a new location, so I hope they work out the bugs. I live so far away that there's not much Ican do to get satisfaction.
If I could give more than 5 stars, I would. It shows when staff enjoy their job and that was the impression I got at this location. The woman at the counter was really friendly(she fist bumped my 2.5 year old which he thought was great), the storewas very clean and our ice cream was delicious! Thank you for a great experience!