Arby's - Mishawaka

We drove through the drive thru to get a fast sandwich to lunch. service was fast and friendly. the order was correct. the food was fresh, hot and delicious. we often take a quick lunch at this place and this also applies to all these visits.

Couldn't get regular roast beef in special. Had to order beef and cheddar. Switched for regular bun and has them leave the french dressing off. But, the cheddar cheese sauce just ruined it for me. It made it soggy.

My girlfriend ordered through doordash tonight. When the order was taking awhile, after being accepted might I add, we called the store from the doordash app. The person hung up on us twice and we were told that it would take ten minutes to thaw the burger that was ordered. But the order was placed twenty five minutes prior to this call and also they were open for another half an hour. I was told that the order wouldn’t be filled because they didn’t feel like thawing the burger out. Extremely displeased with the customer service received. Also drove to store myself to order and the lights and everything were turned off 25 minutes prior to the regular closing time. I understand being short staffed or things like that. But I feel I was disrespected as a customer and just very upset with the attitude I received when I was simply trying to eat a decent meal after working all day.

Food was all very fresh and tasted good. The kids enjoyed their kids meals and toy and had a good time.

Stopped at the bittersweet location during rush hour so waited a bit. Kid running cashier was nice and as soon as my order was paid for the lady manager with short hair had my order ready and was very energetic and courteous. Definitely will go back. Food was hot and delicious. Highly recommend this Arbys location.