Baskin-robbins - Monrovia

I haven't been to Baskin Robbins in awhile. The ice cream was good, as usual. But, we were very disappointed with the sugar cones. The old cones were thick and were coated with chocolate inside the bottom so ice cream didn't leak out. The cones they have now are very thin and break easily. Both of ours broke. Plus they leaked out of the bottom because the cones are no longer sealed. What a mess! Next time we'll just get it in a cup. Very disappointed!

One of the best ice cream ? and good location and the staffs are awesome and friendly

The 2 star review isn 't for Baskin Robbins store it 's for the employee by the name of Garrett. No customer service skills what so ever. I asked him what is in the banana royale and he just looked at me like a deer in headlights. Then he made my banana royale and there was nothing royal about it. Literally, 2 scoops of ice cream, a pool of hot fudge, no cherry no whip cream like the photo they advertise. Very disappointed. He did not take pride in serving customers. Horrible, I would fire. I had to tell him to add whip cream and a cherry. Waisted $7.99

The cashier added an authorized S3 tip that I had refunded. I never had this problem at any otherBRs. Check your receipts immediately.!

Walking distance from my house here in Monrovia I took my wife and my daughter for a scoop of ice cream, after we left, we were eating ice cream and discovered. Multiple long hairs were weaved inside the ice cream.They should implement a hair net, and facial hair net for employees handling food